Get answers to frequently asked questions.
Frequently asked questions for savers
- Account Access
- Employer Registration
- Fees and Costs
- Onboarding Process
- Saver's Credit
- Was there notification of the change in program manager?
The state sent early notification to savers related to the change in program managers, followed by a series of communications from Sumday detailing specific transition activities (i.e. timeline, what to expect, and how to prepare). Notifications arrived via email, by default, and letters were sent to savers when contact information was limited. Participants will continue to receive regular communications related to post-transition activities that impact their accounts, including reminders to log in and update their savings elections as desired.