Get answers to frequently asked questions.
Frequently asked questions for employers
- Contributions
- Eligibility
- Fees and Costs
- General
- Investments
- Onboarding Process
- Program Manager Transition
- Security
- Timing
- Are my employees who have H-2A visas eligible for the program?
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Yes, however, they can only be enrolled and have an account created for them if they work for more than 60 days and if enough verifiable information is available to create an account in their name. If the program is unable to verify their information, an account will not be established for them.
- Are workers of only certain immigration statuses eligible for the program? Are undocumented workers eligible?
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Only workers with a verifiable individual tax identification number (ITIN) or Social Security number (SSN) can participate in the program. If a worker's information cannot be verified, the worker will not be enrolled, and an account will not be established for him or her.
- What is the auto escalation feature?
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Auto escalation is a standard feature of the OregonSaves program. An employee’s contribution amount will increase by 1 percent on January 1 of each year until a maximum of 10 percent is reached. Employees can opt out of auto escalation at any time.
- If I have employees in multiple states, including Oregon, do I just facilitate the State's program for employees in Oregon?
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Yes, you would need to facilitate the program only for employees with income in Oregon.
- What if my payroll company won't help me administer OregonSaves?
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You can still offer OregonSaves to your employees on your own with no complex administration — easily making it a part of your own payroll process. Watch this video to see how facilitating the program involves minimal steps and allows you to focus on your business.
- What if my payroll provider is stating they will charge a fee for remitting contributions with OregonSaves?
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Whether you use a payroll provider or not, OregonSaves does not charge a fee to remit contributions. If your payroll provider will charge you a fee for helping you facilitate the program, you can easily administer it on your own. Watch this video to see how facilitating the program involves minimal steps and allows you to focus on your business.
- Where can I change my password or set up multi-factor authentication?
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Once you log in, select “Security Center” from the dropdown menu next to your profile icon in the upper right corner of the screen. You can also go to your profile and select the “Open Security Center” button next to Login settings. From here, you can make any changes to your account that have to do with your login credentials.